* Recommendation: Because of the high cost of the order(For example: cell phones), we recommend choosing SF-Express, fast speed and high security.

* Note: Dear customers, please check the product carefully before signing receipt. If the product is damaged, do not sign but contact us immediately. If the product is not identical as your order, you can reject it. If the product is damaged during shipping,we will review the picture you take, make a complaint about our losses at the post office and send you a new one. Thank you for your cooperation.
If you have question about the payment/shipping cost of uuonlineshop, please contact the following email address: service@uuonlineshop.com, We will offer you help.

FAQ

1: If my order have customs, what can I do?

The order price does not include customs duties. If customer choose DHL or other Free Shipping Methods and there have customs duties, customer should assume it. If customer choose the SF-express shipping methods, which we should pay the customs duties, we will pay the customs duties.You may need to pay duties first, then please contact our customer service and send a photos of the invoice, we will refund the money to you. any question, please email: service@uuonlineshop.com

2: After I placed an order, when shipping?

Processing Time: It generally require one day.
Orders are handled within 48hrs. Orders will not be handled on weekends and holidays which might prolong the processing time to 1~2 days.
Delivery time: Normally the delivery time will take 1-4 working days.